Social Services
City Social Welfare & Development Office
Social welfare programs, IDs, and financial assistance
Processing
Varies
Fee
See Citizen's Charter
Hotline
(02) 8646-0462
Appointment
Walk-in
Step-by-Step Process
Follow these steps to complete this service
1
Identify Program
Determine which social welfare program you need.
2
Prepare Documents
Gather required documents for the specific program.
3
Visit CSWDO
Go to CSWDO office at the City Hall.
4
Submit Application
Submit application and documents for assessment.
5
Receive Assistance
If approved, receive the corresponding benefit or service.
Requirements
Documents needed for your application
For Senior Citizen ID
- Proof of age (birth certificate or valid ID)
- Barangay certification
- 1x1 ID picture
For PWD ID
- Medical certificate of disability
- Barangay certification
- 1x1 ID picture
For Financial Assistance
- Barangay certification of indigency
- Valid ID
- Case study/assessment by CSWDO
Frequently Asked Questions
What assistance programs are available?
Senior Citizen ID, PWD ID, Solo Parent ID, financial assistance, burial assistance, medical assistance, educational assistance, and various social welfare programs.
Who can apply for financial assistance?
Indigent families and individuals in crisis situations.